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Microsoft Outlook 2003 Level 1

Course ID: C131
Duration: 1 day

Prerequisites

Windows 98, Windows ME, Windows 2000, or Windows XP

Course Objectives

After completing the course, participants will be able to:

  • Explore the Outlook 2003 environment and create customized notes
  • Communicate with electronic mail quickly and easily
  • Manage contact information and track communications
  • Address, distribute, file, sort, find, and manage messages efficiently
  • Record, prioritize, and track tasks
  • Schedule and manage appointments efficiently
  • Coordinate and schedule meetings with others
  • Select print styles and print Outlook items

Course Content

Understanding the Outlook Environment
Working in Outlook ; Creating and Customizing Notes

Communicating with E-Mail Messages
Creating and Sending Messages ; Replying to, Forwarding, and Deleting Messages

Working with Contacts
Managing Contacts ; Tracking Communications in the Journal

Managing Messages
Creating Distribution Lists ; Organizing, Sorting, and Finding Messages ; Managing Junk E-Mail

Managing Tasks
Creating, Editing, and Deleting Tasks ; Organizing, and Tracking Tasks

Scheduling and Managing Appointments
Scheduling Appointments ; Managing Appointments ; Calendar Options

Scheduling Meetings
Planning, Requesting, and Scheduling Meetings ; Rescheduling and Cancelling Meetings

Printing Outlook Items
Selecting Print Styles and Printing Messages ; Printing Schedules and Contact Lists

More Information

For more information, contact us by phone or send us an e-mail.

Toll Free: (866) 926-5671

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